Frequently Asked Questions
Have a question about mynewRx.com? We have the answer!
Please browse our Frequently Asked Questions for information on mynewRx.com. If you don’t see any answer to your questions, or want to speak directly to us, please email us at [email protected] or call 1-877-696-3979 to speak to a Patient Service Representative.
Yes – just like visiting your local pharmacy, we require prescriptions for any product that requires a prescription in the USA.
You may purchase a maximum of a 3-month supply of each of your medications at a time.
Standard orders typically take 14-21 days to arrive.
Tracked shipping is available from some of our dispensaries but not all. Please check with a customer service representative if you would like tracked shipping.
Unfortunately, we cannot accept returns of prescription products. However, if you feel we have made an error in the filling of your prescription, please contact us at [email protected]
No, we do not accept insurance. That said, many customers tell us that the price they pay with us is less than the medication co-pays under their plan.